Privacy Policy

Effective date: 2024-01-01

Thank you for choosing the MeFresh booking system (the "Service"). To ensure your personal data is properly protected and that we operate lawfully, we have established the following user data protection and usage terms (the "Terms"). Please read and understand these Terms carefully so that you are clearly and fully aware of how we process your personal data.

1. Collection and Use of User Data

1.1 Scope of Data Collection

To provide the best booking experience, MeFresh collects the following categories of user data:

Basic information: including name, address, email address, and contact phone number, in order to create your personal account.
Booking-related information: including booking time, type of service booked, and customer information, to ensure the accuracy of bookings.
Usage behavior information: including login time, usage duration, and usage frequency, to optimize the Service's features and provide more personalized service.
Device information: including device model and operating system version, to ensure the Service is compatible with the device you use.

1.2 Use of Data

MeFresh uses user data for the following explicit purposes:

Providing booking services: ensuring you can smoothly obtain the services required for a booking, and maintaining booking records.
Improving and optimizing the Service: analyzing usage data to enhance system performance, user experience, and features.
Notifications, updates, and promotional information: sending you relevant notifications, updates, and promotional information via email or SMS, but only with your consent.
Legal compliance: complying with applicable laws, regulations, and government requirements, including but not limited to the Personal Data Protection Act and other relevant laws.

2. Data Security

We fully understand the importance of data security. MeFresh takes the necessary technical and organizational measures to ensure the confidentiality and integrity of user data. This includes but is not limited to data encryption, access control, and security vulnerability monitoring, to prevent the loss, misuse, unauthorized access, disclosure, alteration, or destruction of data.

3. Data Sharing

MeFresh will never sell, rent, or trade user data to third parties in any way. We only share customer data with third parties in the following circumstances:

With user consent: sharing data with your explicit consent.
Legal compliance: when we are required by laws or regulations to share data, we will follow the corresponding legal procedures.

4. User Rights

4.1 Right of Access

As a MeFresh user, you have the right to query, correct, delete, or restrict the processing of your personal data at any time. You can exercise these rights through the corresponding account management features within the system.

4.2 Right to Unsubscribe

You have the right to choose not to receive MeFresh promotional notifications. You can freely set your notification preferences through the settings provided by the system.

5. Legal Compliance

MeFresh is committed to complying with all applicable privacy protection laws and regulations, and actively cooperates with the requirements of government agencies to ensure the lawful processing of user data.

6. Contact Us

If you have any questions, comments, or requests regarding these Terms, please contact MeFresh user services:

Email: sup.mefresh@gmail.com

We will do our utmost to respond to your requests and ensure you enjoy a secure, convenient, and high-quality experience when using the MeFresh booking system. Thank you for trusting and choosing MeFresh.